Frequently asked questions about our advertised rental properties:
1. Is this property still available?
If you see the property listed here, it is still available as of this moment. We may have applications on the property, but the moment we have a deposit and/or a signed lease, we de-list the property from our site. (Note that it can take longer for Zillow, Trulia, and other websites to take our listings down. This page is the official source.)
Note: Our rental availability changes frequently as properties get rented and new properties become available. If we don’t have what you’re looking for at this time, bookmark our rental listings page and check it regularly for updates!
2. Where is the property located? How much is it?
This information is available in every one of our listings, so we’re surprised when people ask! You can even find a map view of all of our available listings (and their prices) here.
3. What are the screening requirements and costs to move in?
This information can be found here.
4. What if I have a low credit score, really old eviction, criminal charge, or other issue on my application?
In some cases, we can work with you and get you approved if there is one red flag on your application (for example, you have a credit score below 600, but everything else – employment, income, criminal record, rental history, etc – looks great). In such cases, we retain the right to require an additional security deposit or advance rent.
If you have multiple red flags on your application (for example, a credit score below 600, an old eviction, and a criminal record), then we will probably be unable to get you approved.
5. Can we see/tour the property?
Yes, of course! In fact, most of our properties offer self-service showings! You can schedule a time to see the property on your own here (click on the big blue button that says “Schedule Viewing” and follow the prompts). In most cases you can tour the property the same day. Properties with self-service showings enabled are available any day between 8:00am and 9:00pm, at your convenince.
Note that many of our properties also have video tours, so you can get a good idea of what the interior looks like without driving across town to see it.
6. How/Where do we get an application?
Find the property you are interested in on our listings page, and click on the blue link that says “Submit an Application” (it’s below the blue “Schedule Viewing” button).
If you use our self-service showing option, the link for the application will be sent to you after you complete the showing.
A generic application can be found here if you’re having trouble finding it or would like to review it (but keep in mind if you use the generic application, we will not know which property you applied for and it could delay processing).
In order to comply with Fair Housing laws, applications are processed in the order in which they are received, on a “first qualified” basis.
7. Do you accept pets?
Many (not all) of our properties are pet friendly. We normally state “Pets Negotiable” in the listing if the property is pet friendly. Here’s what this means:
- No dangerous dog breeds (this list is maintained by the insurance industry, not us) – our insurance carriers do not allow these dog breeds.
- No exotic pets such as snakes and other reptiles.
- Cats, dogs (except as noted above), ferrets, birds, and other common household pets are generally allowed, with a completed pet screening from our partners at PetScreening.com, a $250 pet security deposit, and a $25/mo pet fee added to the rent, per pet.
- Residents with pets must maintain a renter’s insurance policy that includes liability coverage for pets.
8. What about service or assistance animals?
If you have a bona fide service animal or emotional support animal, it is considered a medical device, not a pet. We cannot deny you housing due to a service animal, and will not charge additional deposits or fees. Service and
Assistance animals must be screened by our partner, PetScreening.com, as part of the application process.
9. Do you accept Section 8 or VA Housing Vouchers?
Some (but not all) of our properties are enrolled in Section 8 and/or HUD/VASH. We normally point this out in the listing, where it will either state “Not enrolled in Section 8”, or “Section 8 Vouchers accepted”
10. Who can we call with other questions?
You can reach our office at 727-235-7988 – we are often out in the field or busy with other clients, but we have a 24/7 answering service. We are located in St Petersburg, Florida.
11. I saw your property on Craig’s List for half the price. What’s the deal?
There are a ton of scams on Craig’s List and we never use Craig’s List to advertise our listings. If you see one of our properties offered for less on Craig’s List, it’s a scam. Please report it to Craig’s List and they will take the ad down. The correct property details and prices can be found on our rental listings page.